If you're a fintech, marketplace, or merchant deciding how to move money for high-value or unfamiliar-party transactions, here's how the three options actually stack up.
TL;DR
PayPal and Stripe are excellent at moving money quickly between a buyer and a seller — but neither actually holds funds neutrally. When a dispute hits, the card networks pull the money back from the merchant and the merchant loses both the goods and the payment.
Dedicated escrow flips that model. Funds sit in a licensed bank account until the buyer confirms delivery. There are no chargebacks, and both parties are KYC-verified upfront.
For everyday $20 payments, use a card processor. For anything high-value, cross-party, or "I don't know this seller yet" — use escrow.
Feature comparison
| Feature | PayPal | Stripe | KashePay Escrow |
|---|---|---|---|
| Primary use case | Consumer payments | Card processing for online businesses | Holding funds until delivery is confirmed |
| Funds held by neutral third party | No | No | Yes — licensed bank |
| Typical fee | ~3.49% + fixed fee | ~2.9% + $0.30 | Flat escrow fee (see fees page) |
| Chargeback risk to seller | High | High | None — release requires buyer confirmation |
| Buyer dispute window | Up to 180 days | Up to 120 days (card network) | Defined per transaction, then finalized |
| KYC on both parties | Buyer optional | Merchant only | Buyer + seller verified |
| Works for high-ticket items (cars, property, B2B) | Limited | Limited | Yes — built for it |
| Dispute resolution | PayPal decides | Card network decides | Neutral review with evidence from both sides |
| Best for | Small consumer transfers | Recurring online commerce | High-value or unfamiliar-party transactions |
PayPal and Stripe fees vary by country, card type, and volume; figures shown are common published US rates for context. See KashePay fees for our full breakdown.
When each wins
You're accepting small consumer payments, subscription-style, and the buyer/seller relationship is already trusted.
You run an online business with recurring card payments, need great developer tooling, and can absorb chargeback risk.
The item is high-value, the parties are unfamiliar, delivery takes time, or a chargeback would ruin the deal.
Why fintechs pick escrow
Card processors solve "how do I charge someone." Escrow solves "how do two strangers trust each other enough to transact." Those are fundamentally different problems.
That's why marketplaces, brokers, and B2B fintechs increasingly layer escrow on top of their existing card flows — it's the difference between hoping a deal closes and knowing it will.
We walk through the full flow — from creating the transaction to release — on the KasheSafe how-it-works page. If you're still figuring out the basics, our escrow FAQ answers "how does escrow work" and "what is an escrow service" in plain language.
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