The Process
How SafePay works
Seven steps. Zero counter-party risk. Engineered for the way Ghana actually does big deals.
- 01
Create Transaction
Buyer or broker opens a SafePay deal with item, price, parties and inspection rules. Takes 2 minutes.
- 02
Both Parties Agree
Seller reviews terms in-app and signs digitally. Terms are locked and timestamped.
- 03
Buyer Funds Escrow
Buyer pays via Mobile Money, bank transfer or card. Funds move into a segregated bank account – never to the seller.
- 04
Seller Delivers
Seller hands over goods or completes milestones. Uploads delivery proof (photos, GPS, signed receipt).
- 05
Buyer Inspects
Buyer has the agreed inspection window (24h–7 days) to confirm. Silence after the window auto-confirms.
- 06
Funds Released
On confirmation, money is wired to the seller's account within 1 banking hour. SafePay fee deducted upfront.
- 07
Dispute? We Resolve
If buyer rejects, a case officer reviews evidence within 48h. Decision is binding and legally enforceable in Ghana.